Cookie Policy
Understanding how kalorivenquos uses cookies and tracking technologies
What Are Cookies
Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember your preferences and improve your experience. At kalorivenquos, we use various types of cookies and similar tracking technologies to enhance your digital banking security experience and provide personalized services.
kalorivenquos uses cookies to secure your banking sessions, remember your preferences, analyze website performance, and protect against fraudulent activities. We never use cookies to access your personal banking information without your consent.
Types of Cookies We Use
These cookies are fundamental to website functionality and security. They enable core features like secure login sessions, form submissions, and fraud protection.
- SessionID: Maintains your secure login session
- SecurityToken: Prevents unauthorized access and CSRF attacks
- PreferenceStore: Remembers your accessibility settings
- LoadBalancer: Ensures consistent server routing
These enhance your experience by remembering choices you make, such as language preferences, dashboard layouts, and notification settings.
- UserPrefs: Stores dashboard customization settings
- LanguageChoice: Remembers your selected language
- NotificationSettings: Manages alert preferences
We use these to understand how visitors interact with our website, helping us improve security features and user experience.
- _ga: Google Analytics visitor tracking
- _gid: Session-based analytics data
- HeatmapData: Understanding user interaction patterns
These track your activity across websites to deliver relevant advertisements and measure campaign effectiveness.
- GoogleAds: Tracks ad campaign performance
- FacebookPixel: Social media advertising optimization
- RetargetingID: Delivers personalized banking product information
How Cookies Enhance Your Experience
Our cookie implementation serves several important purposes in the digital banking environment:
Security Enhancement
Essential cookies protect your account by maintaining secure session states, preventing unauthorized access attempts, and detecting suspicious login patterns. When you log into your kalorivenquos account, security cookies work behind the scenes to verify your identity and maintain encrypted communication channels.
Personalization
Functional cookies remember your preferences, such as preferred currency displays, dashboard widget arrangements, and communication preferences. This means you don't need to reconfigure your settings every time you visit.
Performance Optimization
Analytics cookies help us understand which features are most valuable to our users, identify potential security vulnerabilities, and optimize loading times for better user experience. This data is aggregated and anonymized to protect individual privacy.
Manage Your Cookie Preferences
You have control over non-essential cookies. Essential cookies cannot be disabled as they are necessary for basic website functionality and security.
Cookie Data and Retention
Cookie Type | Retention Period | Data Stored |
---|---|---|
Session Cookies | Until browser closes | Login status, temporary preferences |
Persistent Cookies | 1-24 months | User preferences, settings |
Analytics Cookies | 2 years | Usage patterns, performance data |
Marketing Cookies | 90 days to 2 years | Ad preferences, campaign tracking |
Managing Cookies Through Your Browser
All modern web browsers allow you to control cookie settings. Here's how to manage cookies in popular browsers:
Chrome
Go to Settings > Privacy and security > Cookies and other site data. Here you can block all cookies, block third-party cookies, or manage exceptions for specific websites.
Firefox
Navigate to Preferences > Privacy & Security. In the Cookies and Site Data section, you can choose standard, strict, or custom protection levels.
Safari
Open Preferences > Privacy. You can prevent cross-site tracking and manage website data storage preferences.
Disabling essential cookies may prevent certain features of kalorivenquos's digital banking platform from functioning properly. We recommend keeping essential cookies enabled while customizing preferences for other cookie types.
Third-Party Cookies and Services
kalorivenquos integrates with trusted third-party services that may place their own cookies on your device. These partnerships enhance our security capabilities and service offerings:
Security Partners
We work with cybersecurity companies that use cookies to detect fraudulent activities, monitor for suspicious login attempts, and provide real-time threat intelligence. These cookies help protect both individual accounts and our entire platform.
Analytics Providers
Google Analytics and similar services help us understand user behavior patterns, identify popular features, and detect potential usability issues. This information guides our platform improvements and security enhancements.
Communication Tools
Live chat systems and customer support tools may use cookies to maintain conversation context and provide seamless assistance across multiple interactions.
Updates to This Policy
We review and update this Cookie Policy regularly to reflect changes in technology, legal requirements, and our service offerings. When significant changes are made, we'll notify users through our platform and update the "Last Modified" date at the top of this document.
Recent updates include enhanced explanations of security cookie functions, expanded browser management instructions, and clearer descriptions of third-party integrations. We encourage users to review this policy periodically to stay informed about our cookie practices.
Suite 104/377 Sussex Street, Sydney NSW 2000, Australia
Phone: +61 432 553 642
Email: privacy@kalorivenquos.com